Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.doctoralmom.com, and Doctoral Mom Incorporated and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Doctoral Mom Incorporated include www.doctoralmom.com and Doctoral Mom. The Doctoral Mom website is a educational services site. By using the Doctoral Mom website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Doctoral Mom may collect personally identifiable information, such as your:
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First and Last Name
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Mailing Address
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E-mail Address
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Phone Number
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Employer
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Job Title
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Academic Institution
If you purchase Doctoral Mom's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Doctoral Mom may also collect anonymous demographic information, which is not unique to you, such as your:
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Age
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Gender
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Race
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Religion
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Political Affiliation
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Household Income
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Doctoral Mom's public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Doctoral Mom collects and uses your personal information to operate and deliver the services you have requested.
Doctoral Mom may also use your personally identifiable information to inform you of other products or services available from Doctoral Mom and its affiliates.
Sharing Information with Third Parties
Doctoral Mom does not sell, rent or lease its customer lists to third parties.
Doctoral Mom may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Doctoral Mom may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Doctoral Mom, and they are required to maintain the confidentiality of your information.
Doctoral Mom may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Doctoral Mom or the site; (b) protect and defend the rights or property of Doctoral Mom; and/or (c) act under exigent circumstances to protect the personal safety of users of Doctoral Mom, or the public.
Opt-Out of Disclosure of Personal Information to Third Parties
In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:
• The categories of personal information that we disclosed about you for a business purpose.
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, visit this Web page _________________.
Tracking User Behavior
Doctoral Mom may keep track of the websites and pages our users visit within Doctoral Mom, in order to determine what Doctoral Mom services are the most popular. This data is used to deliver customized content and advertising within Doctoral Mom to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Doctoral Mom. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Doctoral Mom website.
Use of Cookies
The Doctoral Mom website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Doctoral Mom pages, or register with Doctoral Mom site or services, a cookie helps Doctoral Mom to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Doctoral Mom website, the information you previously provided can be retrieved, so you can easily use the Doctoral Mom features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Doctoral Mom services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Doctoral Mom secures your personal information from unauthorized access, use, or disclosure. Doctoral Mom uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
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Delete your personal information from our records; and
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Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
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Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
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Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
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Debug to identify and repair errors that impair existing intended functionality;
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Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
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Comply with the California Electronic Communications Privacy Act;
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Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
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Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
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Comply with an existing legal obligation; or
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Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Doctoral Mom does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting your Doctoral Mom Account from Third Party Websites
You will be able to connect your Doctoral Mom account to third party accounts. BY CONNECTING YOUR DOCTORAL MOM ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. My account page
Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Doctoral Mom by contacting us here:
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Web page: _________________
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Email: info@doctoralmom.com
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Phone: _________________
E-mail Communications
From time to time, Doctoral Mom may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Doctoral Mom or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Doctoral Mom, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
Changes to this Statement
Doctoral Mom reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Doctoral Mom welcomes your questions or comments regarding this Statement of Privacy. If you believe that Doctoral Mom has not adhered to this Statement, please contact Doctoral Mom at:
Doctoral Mom Incorporated
1130 South Canal Street #1180
Chicago, Illinois 60607
Email Address:
info@doctoralmom.com
Telephone number:
(312) 584-6162
Effective as of December 04, 2021
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How are we adapting to Covid-19?Ebbing Forward, LLC works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on. Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you. Your support means a lot to us, especially during this time. Stay safe and take care of yourselves. The global social distancing measures are affecting our store as well which means order fulfillment and shipping is taking more time than usual. Our standard fulfillment estimate of 3-7 business days is currently closer to 10-20. We’re actively communicating with our fulfillment partner and following the latest news on Covid-19. This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe
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How is our manufacturer keeping employees safe?Manufacturer Update: We have implemented company-wide work from home policies. Everybody who can has been working from home for the past few weeks. Here's what we're doing to keep fulfillment teams safe: We're staggering shifts and maintaining a 6-foot distance between each station We set up partitions at tables in our break rooms Distributing PPE such as safety masks and gloves to all employees In Charlotte, we set up an on-site wellness clinic with health consultations available 24/7 over the phone We are committed to keeping our teams safe and we'll continue to follow guidelines from the CDC, WHO, US Department of State, and local governments and health agencies.
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What are the fulfillment estimates?As you know, the entire world is facing difficulties, so our fulfillment and delivery times will take longer than usual. The global social distancing measures are affecting our store as well which means order fulfillment and shipping is taking more time than usual. Our standard fulfillment estimate of 3-7 business days is currently closer to 10-20. We’re actively communicating with our fulfillment partner and following the latest news on Covid-19. This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe
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DeliveryWhen will I get my order? It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 5-8 business days International: 10-20 business days Where will my order ship from? We work with an on-demand order fulfillment company with facilities worldwide! Will I be charged customs for my order? An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. My order should be here by now, but I still don't have it. What should I do? Before getting in touch with us, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address. ● Ask your local post office if they have your package. ● Stop by your neighbors in case the courier left the package with them. Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be! If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@doctoralmom.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost. Pro tip: The zip code is the most important part of the address. Use a simple tool like USPS ZIP code lookup to make sure you get it right!
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OrdersHow are your products made? We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! How do I track my order? If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@doctoralmom.com. I received a wrong/damaged product, what should I do? We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [insert your support email here] within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
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ReturnsWhat’s your return policy? We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@doctoralmom.com. Do you offer refunds? Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@doctoralmom.com with photos of wrong/damaged items and we’ll sort that out for you. Can I exchange an item for a different size/color? At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at info@doctoralmom.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!